I just had to leave a review. I had worked with Wink and Melissa years ago on various stone purchases and other jobs, having been on this board for years and years. Recently I realized my wedding ring was in serious need of a rhodium coating, prong check, and cleaning. WOW - I was not prepared when I opened the box. The bench filled in some 'porosity' i.e. some pitting like tiny little spots that I hardly noticed when I sent it off, but once the bench worked their magic, the ring now gleams and is silky smooth. It seriously feels like I have a new wedding ring, in platinum!! Wink and Melissa's communication was great and Wink's assistant also emailed me when it shipped out. Very happy customer and will be back again for sure!