Newbie with issues

Hi all,

I am a lifelong jewelry lover running into quality issues.
I am frustrated and disheartened because I have recently received several pieces of jewelry with chips to tables or girdles, loads of lint under the prongs, a crack on an accent ruby etc and that doesn’t count the jewelry damaged by a local jeweler.

I guess I am wondering if anyone else is experiencing these quality issues and if anyone has suggestions about quality repair work or quality vendors?

I’ve run into people acting like it’s nitpicking to not want a damaged stone in a new purchase or damage to a beloved piece during servicing.

I think you should be able to expect ‘like new’ jewelry when you buy it.
Thanks for commiseration or advice.