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  1. Jen Hollywood-Showell

    Platinum setting broke! Shoddy Workmanship? Please help

    One other thought! Platinum is not as strong as 14k white gold, so perhaps switch over when they do the re-make? It's a misnomer than platinum is the strongest metal.
  2. Jen Hollywood-Showell

    Platinum setting broke! Shoddy Workmanship? Please help

    Oh my goodness, I'm so sorry that happened! Very happy you have insurance, although it's still very frustrating. With a center stone that size, you really should have a basket head with a gallery bar, rather than a peg head, as Less mentioned. And perhaps when the head was changed out, the...
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