Does this board and BTD site keep crashing for anyone else?

Discussion in 'Website feedback' started by mamato3blessings, Feb 12, 2013.

  1. mamato3blessings

    mamato3blessings
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    Been happening a ton today.
     
  2. elf925

    elf925
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    The Pink Orchid

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    I had problems and error msgs yesterday and a couple times today.
     
  3. mmascall

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    It's happening again, yesterday and today it keeps crashing.
     
  4. kirstinkolstad

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    same. I hate to say it but all it dose is make me not come on the site as much.
     
  5. talk-admin

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    Our server monitor is not reporting any issues, so can you elaborate on what error message you are getting?

    i.e. is it '404 - not found' or ?

    Our site is now located in 23 data centers around the world as of earlier this week to speed up delivery globally, so perhaps there is some delivery issue specific to where you are...but again, the more info, the better so we can address it [​IMG]

    Thanks!
    Less
     
    #45 talk-admin, Mar 9, 2013
    Last edited: Feb 1, 2016
  6. kirstinkolstad

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    I am using firefox, and well, I'm like 30 minutes from you less... It was an error message I've never seen before. I'll take a screen shot if it happens again. [​IMG]
     
    #46 kirstinkolstad, Mar 9, 2013
    Last edited by a moderator: Jan 29, 2016
  7. talk-admin

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    Screenshot or just more details will be a big help.

    It's possible there are still some hiccups from the transition to this global setup, but overall things have been extremely smooth and fast after the move earlier this week.

    I'll provide more details on the new global setup in next Friday's blog.

    Best regards
    Less
     
    #47 talk-admin, Mar 9, 2013
    Last edited: Feb 1, 2016
  8. mmascall

    mmascall
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    +1
     
    #48 mmascall, Mar 9, 2013
    Last edited by a moderator: Feb 1, 2016
  9. elf925

    elf925
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    I got two errors. One said something like server not found and the other one I think said something about domain.

    I had not seen either of the screens before either.
     
  10. mmascall

    mmascall
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    This is the error message I keep getting, also, just to clarify, I am using Google chrome.

    This website is offline
    No cached version is available
    What's wrong?
    The most likely causes:
    The server is down for maintenance

    There may be a network problem
    The site may be experiencing excessive load
    Retry for a live version of the site
    What's CloudFlare?
    This website uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages when they are unavailable. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.
     
  11. crazeemom28

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    I just received the same message for about 10 min when I tried to log on. Oh and for the record im at work (shame shame) and using IE...at home I use google chrome. It also said that i could see a "snapshot" of the page because a live version was not available but I would be switched to a live version when it came online...however if you tired to link to another page from the "snapshot" then you couldn't do anything...just got the error.
     
    #51 crazeemom28, Mar 9, 2013
    Last edited by a moderator: Jan 29, 2016
  12. mmascall

    mmascall
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    Happened again today - very frustrating [​IMG]
     
    #52 mmascall, Mar 11, 2013
    Last edited by a moderator: Jan 29, 2016
  13. gruby

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    yup me too today
     
  14. babyangel

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    I use safari...

    This website is offline
    No cached version is available
    What's wrong?
    The most likely causes:
    The server is down for maintenance
    There may be a network problem
    The site may be experiencing excessive load
    Retry for a live version of the site
    What's CloudFlare?
    This website uses CloudFlare in order to help keep it online when the server is down by serving cached copies of pages when they are unavailable. Unfortunately, a cached copy of the page you requested is not available, but you may be able to reach other cached pages on the site.

    It's happened about 5 times in the last hour....This past 10 mins is the longest i've been able to stay with the bistro!
     
  15. mmascall

    mmascall
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    Exactly the same error message I posted yesterday
     
    #55 mmascall, Mar 11, 2013
    Last edited by a moderator: Feb 1, 2016
  16. CherokeeGirl

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    yep...I use CHROME - oh, also ...for a period of time if I clicked on categories - Rings, for instance - I would get no listings...this was consistent for any category that I chose. And, if I try to click on additional photos in a listing in the hope it moves to the larger top box...the top box shrinks and is empty...the only way to view other photos is if I enlarge the original box...and let the slide show proceed.
     
  17. MissAurora

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    Yep, I use Safari too. I just got this message for the first time @ 9:22PM EDT.
     
    #57 MissAurora, Mar 11, 2013
    Last edited by a moderator: Feb 1, 2016
  18. kirstinkolstad

    kirstinkolstad
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    I got this again today in firefox and safari. [​IMG]
     
    #58 kirstinkolstad, Mar 11, 2013
    Last edited by a moderator: Feb 1, 2016
  19. talk-admin

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    Thanks for the error reports with details - that helps 1000x more than just posting "I got an error" [​IMG]

    We've been able to start seeing the errors now with that but still don't have an obvious cause at this point. It's basically an issue with the new front end servers synching with the backend ones but it is only happening at random (i.e. not the same file requests or from the same external servers, etc).

    Anyway, thanks for the info as that greatly helps. We'll hopefully have it fixed shortly.

    Best regards
    Less
     
    #59 talk-admin, Mar 12, 2013
    Last edited: Jan 29, 2016
  20. RooGirl

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    Not loading properly

    None of the threads are showing the post and the pages aren't fully loading... refreshing isn't helping any either... I don't know if anyone else is having this problem or not...
     

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